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I heard anecdotally that drivers with ratings below 4.6 have their Uber driver accounts shutdown. In this instance, how would the rating work for drivers in an

by otoburb 10y ago

I heard anecdotally that drivers with ratings below 4.6 have their Uber driver accounts shutdown. In this instance, how would the rating work for drivers in an UberPool? Does each person's vote count for only 1/n, or is each one a full vote? If it's full votes for all riders in a single UberPool ride, all it probably takes are a couple of mediocre UberPool experiences and the driver is selected out of the driving pool.

civilian 10y ago
I thought it was anything below 4, but who knows. When I have unsafe drivers I aggressively rate them 1 or 2s depending on what it was. I know that it's "mean" to the driver, but I'm being kind to future passengers, pedestrians, and everyone who shares the road.
ryen 10y ago
I wouldn't believe any assumptions around how Uber ratings affect drivers. In many cities Uber's demand outweighs their pool of available drivers. Its not in their best interest to remove drivers from their platform other than the most egregious cases.
amyjess 10y ago
> I heard anecdotally that drivers with ratings below 4.6 have their Uber driver accounts shutdown. Uber and Lyft say they do this, but I've personally seen drivers with lower ratings kicking around. Anyone know what's up with that?
- thaeli 10y ago
  It's closer to stack ranking than a strict cutoff.
thaeli 10y ago
Uber doesn't disclose their exact process, of course, but it appears to be mostly stack ranking. Firing the bottom 10% or whatever ends up meaning around a 4.6 in most markets, but median driver ratings vary by market. The stack rank isn't immediate either, and may have factors such as number of trips driven. But that's basically what's going on. (I don't know specifically how this applies to UberPool ratings)
m0llusk 10y ago
Being ready to fire workers quickly leads to additional recruiting pressure, workforce churn, and ultimately lowers the quality of service.

by otoburb 10y ago

civilian 10y ago

I thought it was anything below 4, but who knows. When I have unsafe drivers I aggressively rate them 1 or 2s depending on what it was. I know that it's "mean" to the driver, but I'm being kind to future passengers, pedestrians, and everyone who shares the road.

ryen 10y ago

I wouldn't believe any assumptions around how Uber ratings affect drivers. In many cities Uber's demand outweighs their pool of available drivers. Its not in their best interest to remove drivers from their platform other than the most egregious cases.

amyjess 10y ago

> I heard anecdotally that drivers with ratings below 4.6 have their Uber driver accounts shutdown. Uber and Lyft say they do this, but I've personally seen drivers with lower ratings kicking around. Anyone know what's up with that?

thaeli 10y ago
It's closer to stack ranking than a strict cutoff.

thaeli 10y ago

Uber doesn't disclose their exact process, of course, but it appears to be mostly stack ranking. Firing the bottom 10% or whatever ends up meaning around a 4.6 in most markets, but median driver ratings vary by market. The stack rank isn't immediate either, and may have factors such as number of trips driven. But that's basically what's going on. (I don't know specifically how this applies to UberPool ratings)

m0llusk 10y ago

Being ready to fire workers quickly leads to additional recruiting pressure, workforce churn, and ultimately lowers the quality of service.