At least in mine and my family's experience, if you find a Carmax salesman you like and remember to save their number/email, you can contact them directly. Happ

At least in mine and my family's experience, if you find a Carmax salesman you like and remember to save their number/email, you can contact them directly. Happen to like dealing with this quiet older guy who's happy to get you out the door in ~1 hour.