> The work they do is all perception-management stuff. Shuffling around work tickets, setting up/attending meetings, etc., when they are supposed to be individu

> The work they do is all perception-management stuff. Shuffling around work tickets, setting up/attending meetings, etc., when they are supposed to be individual contributors. Meanwhile, they contribute nothing. I've got a colleague who worked someplace where there was a lot of this going on by most of the tech team. He got chastised in a review because he wasn't closing as many tickets as others. What most others were doing were inflating ticket count - taking one ticket, making 3-5 smaller tasks, doing those, then closing all 5. Sometimes there was more work in making 5 tickets than just doing the original work, but their numbers were "way up". My friend was counseled to do the same so everyone's numbers were "up". As it was, he was the only 'low' number and it was bringing down other numbers, and no one was happy about that. Didn't matter that the same amount of work was being done (or... actually more 'make work' was being done vs real productive fixes)... the numbers mattered to the whole place. And... I think they were trying to get lots of positive metric numbers to beef up the sale that happened less than 18 months later.