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As a current Fi user and former Voice user, I'm still unclear on the relationship between the two. Hangouts for Mac still rings when I get a phone call, but I c

As a current Fi user and former Voice user, I'm still unclear on the relationship between the two. Hangouts for Mac still rings when I get a phone call, but I can't answer the call.

mrbill 10y ago
I'm a fi user and I can make/receive calls and send/get texts via Hangouts on both my phone and on the web/desktop.
- philip1209 10y ago
  Ah, I think that I elected to use the native Messages app rather than Hangouts on Android for SMS. This may be the root of my issue. I found hangouts on Android tough to use for SMS.
lutorm 10y ago
As a current Voice user and would-like-to-be Fi user, the fact that I have to give up my Voice number to use Fi is a dealbreaker. The whole point of Voice was to not tie your number to a specific provider.
bane 10y ago
The thing that really tees me off, and wasn't explained when I migrated my cell to Fi was that it both killed off the voice account and # that I had with that google account, but also messed up support for one of my other Voice accounts. I can't even install Voice on my phone to use the second account so now I have a Rube goldberg machine where that number forwards to a SIP # I have that rings my phone. I can't even get my 2nd Voice number to ring me on my Fi cell. Their answer to questions is pretty much "of course they're the same system!"
beambot 10y ago
Not sure if this is still the case... but Google Voice cannot forward calls to any Fi numbers. So if (for example) your business uses Google Voice to route calls for customer service, you will not be able to receive them. This was an unpleasant little "feature" when we made the switch to Fi.
- philip1209 10y ago
  Uber Eats thinks that my former Voice number (now Fi number) is not a real cell number, so it does not let me order. After repeated support tickets, they still assert that it's a virtual number and will not let me order.
  - beambot 10y ago
    Voice & Fi numbers are considered "call forwarders." Call forwarders are not allowed (legally?) to forward numbers to other call forwarders. Hence the issues between Voice & Fi. This might be the same issue with Uber Eats.
    - prodigal_erik 10y ago
      Makes me wonder whether they launched Fi to get their pool of phone numbers un-blacklisted because now some people have only that number and no others.

As a current Fi user and former Voice user, I'm still unclear on the relationship between the two. Hangouts for Mac still rings when I get a phone call, but I can't answer the call.

mrbill 10y ago

I'm a fi user and I can make/receive calls and send/get texts via Hangouts on both my phone and on the web/desktop.

philip1209 10y ago
Ah, I think that I elected to use the native Messages app rather than Hangouts on Android for SMS. This may be the root of my issue. I found hangouts on Android tough to use for SMS.

lutorm 10y ago

As a current Voice user and would-like-to-be Fi user, the fact that I have to give up my Voice number to use Fi is a dealbreaker. The whole point of Voice was to not tie your number to a specific provider.

bane 10y ago

The thing that really tees me off, and wasn't explained when I migrated my cell to Fi was that it both killed off the voice account and # that I had with that google account, but also messed up support for one of my other Voice accounts. I can't even install Voice on my phone to use the second account so now I have a Rube goldberg machine where that number forwards to a SIP # I have that rings my phone. I can't even get my 2nd Voice number to ring me on my Fi cell. Their answer to questions is pretty much "of course they're the same system!"

beambot 10y ago

Not sure if this is still the case... but Google Voice cannot forward calls to any Fi numbers. So if (for example) your business uses Google Voice to route calls for customer service, you will not be able to receive them. This was an unpleasant little "feature" when we made the switch to Fi.

philip1209 10y ago
Uber Eats thinks that my former Voice number (now Fi number) is not a real cell number, so it does not let me order. After repeated support tickets, they still assert that it's a virtual number and will not let me order.
- beambot 10y ago
  Voice & Fi numbers are considered "call forwarders." Call forwarders are not allowed (legally?) to forward numbers to other call forwarders. Hence the issues between Voice & Fi. This might be the same issue with Uber Eats.
  - prodigal_erik 10y ago
    Makes me wonder whether they launched Fi to get their pool of phone numbers un-blacklisted because now some people have only that number and no others.