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> and how the big, automated systems used by those businesses make no allowances for the human consequences when they make mistakes. From experience, nor do th
by yunolisten 10y ago
> and how the big, automated systems used by those businesses make no allowances for the human consequences when they make mistakes.
From experience, nor do the wage slaves simply enforcing the 'rules' as dictated by their employers.
- Silhouette 10y agoBut in those days if something was obviously wrong you could ask to speak to someone more senior, and typically at least the duty manager in the branch had the authority to do something about an obvious problem. Now it seems if the computer says no, you just get a practised smile and some variation of "I'm very sorry, but there's nothing I can do to help you today."
- vidarh 10y agoThere is a reason the "computer says no" sketches in Little Britain resonated with people.