3 ms·
self checkouts is not automation, is shadow work. https://en.wikipedia.org/wiki/Shadow_work https://en.wikipedia.org/wiki/Shadow_work
by pdelgallego 10y ago
self checkouts is not automation, is shadow work.
https://en.wikipedia.org/wiki/Shadow_work https://en.wikipedia.org/wiki/Shadow_work
- drewrv 10y agoFrom your wikipedia article: > (Craig Lambert) includes the rise of technology and robotics as forces leading to the growth of shadow work