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They really went too hard with the whole proprietary software thing (but who am I kidding, telecom loves proprietary). Even though I know very little about Avay
by dqv 10y ago
They really went too hard with the whole proprietary software thing (but who am I kidding, telecom loves proprietary). Even though I know very little about Avaya, my assumption every time I have tried to look them up is that they are locked down and difficult to integrate with.
If I'm wrong, they sure as hell spent a lot of time leading me to believe I'm right.
- ismail 10y agoNot at all surprised. "my assumption every time I have tried to look them up is that they are locked down and difficult to integrate with." Yep exactly this. We are working on a project where we have to integrate with Avaya. It is a nightmare and ancient technology. Why would a company spend tons of $ when you have just as good software in open source world (free switch)
- digi_owl 10y agoAss coverage for the execs...
- deleted 10y ago[deleted]
- Steeeve 10y agoCan confirm that integrations (and a lot of system interactions) are needlessly painful. Telephone systems are generally rough around the edges to begin with, but Avaya is a prize winner.
- builtinbuffalo 10y agoYou are correct. It's been a closed system in a space that was opened by OSS like Asterisk in the early 2000s. Their solutions cost 5-10x's similar ones available from competitors. Add in their late embrace of cloud and it's not hard to see why they went bankrupt.