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I was hoping this would be an alternative to Olark. They seem like a cool company but I have constant connection problems with them. I haven't used them long en
by mbenjaminsmith 16y ago
I was hoping this would be an alternative to Olark. They seem like a cool company but I have constant connection problems with them. I haven't used them long enough to figure out the issue, so it might not be their fault.
Is there any way you could have a 'help desk only' interface? I'd be scared to pop out a dialog at some unsuspecting visitor. I imagine my OCD would kick in and I'd alienate every person I had time to.
- edo 16y agoOfcourse we can look into that; the interface that is, not your OCD ;-).
- mbenjaminsmith 16y agoHaha. Thanks.
- JangoSteve 16y agoI've been using Olark for a few years now, and I've never had any connection problems (disclaimer: I've known the Olark guys since they worked here in Ann Arbor before going to YC).
- bcx 16y agoI'd to learn more about the issues you experienced, could you email me directly at benc@olark.com? -Ben
- mbenjaminsmith 16y agoHey Ben thanks. I just sent you a mail.