I wonder if there could be a hidden cost however, in the downsides of not investing in technology stacks, specifically for business with maybe a dozen to 3 doze

I wonder if there could be a hidden cost however, in the downsides of not investing in technology stacks, specifically for business with maybe a dozen to 3 dozen employees. For instance, if I run a series of coffee shops that use ipads as payment terminals (think shopify, square, paypal etc) and there is no device management solution in place (this is a relatively cheap expense), and someone: 1) walks off with the device (not that common, in my experience so far) 2) Device becomes locked to that users ID (dreaded activation lock, which happens so much) 3) They need to update the settings on the device in line, but can't reach it (lesser a scenario until you start scaling to say a dozen devices) All of this is solved via device management, and the man hours alone to resolve number 2 would be saved would be worth it. At least with iOS devices. turn around times are up to 10 business days plus you need a proof of purchase which may not be the best experience ever if you don't have it and your carrier won't get a specific one (there are requirements for getting the devices unlocked, as I recall) I can only imagine the other areas of a business where the man hours saved would actually astronomically reduce expenses, but they aren't obvious, so it doesn't happen.