Usually a google search resolves these questions. However, it is a big problem for when I have a non-technical person using a machine with this tool installed.

Usually a google search resolves these questions. However, it is a big problem for when I have a non-technical person using a machine with this tool installed. I have heard, "I never know what to do when I see these popups." Unfortunately, I don't think the research assistant will help them either.