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Two possible ways Uber may expand the market, based on what I've seen in Chicago: * Uber seems to do a much better job of serving non-wealthy & minority neighb
by spanktheuser 10y ago
Two possible ways Uber may expand the market, based on what I've seen in Chicago:
* Uber seems to do a much better job of serving non-wealthy & minority neighborhoods. I can't find an online source, but distinctly remember a local NPR report that claimed over 2MM Uber rides originated or concluded in an underserved neighborhood, vs. about 200,000 taxi rides.
* Anecdotally, Uber's superior experience is changing behavior. Despite having a thriving taxi industry, hailing a taxi is very unpredictable. If it's cold, raining, a busy night, too early, too late, or rush hour, you may be waiting a long time even in a well-served neighborhood. Uber practically guarantees a ride, meaning that I and my friends are far more likely to venture out. Overall demand for transport seems to have increased.
* Similarly, the reliability of ride sharing services permits many people to avoid car ownership all together. Zip + Uber/Lyft is a very compelling and affordable alternative to car payments, fuel, rented parking and insurance.
- DrScump 10y agoUber seems to do a much better job of serving non-wealthy & minority neighborhoods When was the last time you took an Uber from O'Hare to the most dangerous areas of the South Side after dark? Cab drivers are obligated by the terms of their licensing to take you, once you've hailed them. An Uber driver can just ignore you.