3 ms·Existing user base?by Keyframe 10y agoExisting user base?mcguire 10y agoYou mean brand recognition? (What prevents a user from using more than one service?)Keyframe 10y agoWhat prevents a user from using more than one service? Customer inertia, among other things.mcguire 10y agoThe same inertia that prevented them from switching to Uber in the first place?