4 ms·

I really want to love LastPass, I think all the pieces are in place, the UX is underwhelming though. We have been using it at the company for years, and I agree

I really want to love LastPass, I think all the pieces are in place, the UX is underwhelming though. We have been using it at the company for years, and I agree that it feels very rickety. Can't even begin to count the # of times it lost a newly generated password, or it failed to swap the password for a website, or didn't immediately show a password I just created until I did a full refresh, or it has opaque rules about what can be shared with teammates. Would be great if they put more focus on getting the fundamentals right before expanding the feature set.

fapjacks 10y ago
Just to clarify: You're talking about Lastpass here? For myself, Lastpass has just been an absolutely terrible user experience, with many of the issues you're talking about. I have this obscure ritual I have to go through when generating new site passwords -- like generate one in a new tab, then go manually "add site" and input the information -- because Lastpass can't get it together.
- holtalanm 10y ago
  Thats exactly what I do for generating a new password. LastPass always thinks I want to replace credentials for subdomain sites. all the time. When I have a password saved for foo.com And then I try to save a password for bar.foo.com. LastPass, for all that is holy and good in the world, stop assuming I want to replace my password for foo.com damnit.
  - scotu 10y ago
    maybe the ui is not great, but as far as I know you are asked every time (in a not very visible way that probably defaults on replacing the previous): if I'm not mistaken if you look at the very bottom of the save dialog/page there should be a dropdown that allows you to create a new entry
- akurilin 10y ago
  Yeah, LastPass. I sometimes copy and paste the auto-generated password just in case it loses it. I've had many occasions where it would flat out drop it after I save the site and now I have to immediately password reset because the password is nowhere to be found.
  - fapjacks 10y ago
    Yeah, I have had the same experience. I always end up copying the generated password.
mnm1 10y ago
This and the respondents' experiences below have been my experience too. If they can't get the basic UX right, I doubt they got the security right (they didn't: http://lifehacker.com/lastpass-hacked-time-to-change-your-master-password-1711463571 http://lifehacker.com/lastpass-hacked-time-to-change-your-ma...) and I'm not sticking around to find out. I switched to Enpass instead.
- akurilin 10y ago
  Would love to find an alternative that works for larger teams vs being meant for one individual at a time. LastPass has that functionality, big part of why we use it.

fapjacks 10y ago

Just to clarify: You're talking about Lastpass here? For myself, Lastpass has just been an absolutely terrible user experience, with many of the issues you're talking about. I have this obscure ritual I have to go through when generating new site passwords -- like generate one in a new tab, then go manually "add site" and input the information -- because Lastpass can't get it together.

holtalanm 10y ago
Thats exactly what I do for generating a new password. LastPass always thinks I want to replace credentials for subdomain sites. all the time. When I have a password saved for foo.com And then I try to save a password for bar.foo.com. LastPass, for all that is holy and good in the world, stop assuming I want to replace my password for foo.com damnit.
- scotu 10y ago
  maybe the ui is not great, but as far as I know you are asked every time (in a not very visible way that probably defaults on replacing the previous): if I'm not mistaken if you look at the very bottom of the save dialog/page there should be a dropdown that allows you to create a new entry
akurilin 10y ago
Yeah, LastPass. I sometimes copy and paste the auto-generated password just in case it loses it. I've had many occasions where it would flat out drop it after I save the site and now I have to immediately password reset because the password is nowhere to be found.
- fapjacks 10y ago
  Yeah, I have had the same experience. I always end up copying the generated password.

mnm1 10y ago

This and the respondents' experiences below have been my experience too. If they can't get the basic UX right, I doubt they got the security right (they didn't: http://lifehacker.com/lastpass-hacked-time-to-change-your-master-password-1711463571 http://lifehacker.com/lastpass-hacked-time-to-change-your-ma...) and I'm not sticking around to find out. I switched to Enpass instead.

akurilin 10y ago
Would love to find an alternative that works for larger teams vs being meant for one individual at a time. LastPass has that functionality, big part of why we use it.