I was a desirable customer because I was paying for their most expensive offering (delivery of the print paper, as opposed to just digital access). And I'm baf

I was a desirable customer because I was paying for their most expensive offering (delivery of the print paper, as opposed to just digital access). And I'm baffled by the rest of your response... What sort of effort am I supposed to put into solving their logistics problem?? Other than repeatedly telling their customer service people about the issue, how or why would I investigate any further? (Honestly I would have loved to get in touch with the actual delivery company in my area to ask them if they have the wrong address or can't find the house or something... but this is one of the many ways in which the customer service reps could not help me because they either didn't know or wouldn't tell me who the delivery company was!) I think perhaps you misunderstood what I wrote or think I'm actually a delivery person?