4 ms·

I open the page and have no idea what Nylas is. I click on the logo and I'm taken to the blog home page, where 60% of the screen is the Nylas logo with no subhe

I open the page and have no idea what Nylas is. I click on the logo and I'm taken to the blog home page, where 60% of the screen is the Nylas logo with no subheader telling me what it is. I click on it again and it just refreshes the blog index. No link to nylas.com. How do so many people make the same mistake?

cwyers 10y ago
Yeah. You'd think that Nylas would want an announcement like this to reach new users; why not throw a paragraph up front explaining what they are?
- artursapek 10y ago
  And then they A/B test button colors and wonder why their user base isn't growing fast enough, lol.
macinjosh 10y ago
I had the exact same experience. I see this sort of issue commonly. Surprising companies don't just link you back to their homepage when they promote their product with a blog. Seems like an obvious thing to do.
- dorian-graph 10y ago
  It's incredibly common to not have a link to their homepage—I have no idea why.
  - geekamongus 10y ago
    Some SEO probably decided it was better not to have a blog link back to the home page, and that it was OK for user experience to be sacrificed.
    - schnable 10y ago
      I think it's usually due to limitations/default settings of blog software, which is usually not tightly integrated with the corporate site.
  - ryanSrich 10y ago
    It's a medium blog. They don't allow you to add external links anywhere outside of a post. I suppose you could create a new post, add links in that post, and then add that link to the nav of the blog.
    - wodenokoto 10y ago
      Yes they do. There is a link to the download/purchase page in the header of the blog. And even if this was impossible, they could make their name in the body of the blog post a link to their website.
      - ryanSrich 10y ago
        Right. I think it's limited to one external link (could be wrong). Makes sense they'd include the download link over the homepage link no?
        nebulous1 10y ago
        You are correct: https://help.medium.com/hc/en-us/articles/231510068-External-links-in-publication-navigation https://help.medium.com/hc/en-us/articles/231510068-External... Don't use medium for this purpose then, would be my answer. I also had an issue getting to the homepage. Obviously I managed to get there, but I almost didn't bother.
- mo17i 10y ago
  I've just experienced this issue today with Instagram, and I entered their support page, and there was nowhere to get to the homepage.
sachinag 10y ago
Good call - we updated the blog post with a link to https://nylas.com https://nylas.com at the beginning. (Oh, Medium, you can be so fickle.) (I work at Nylas.)
YPCrumble 10y ago
The real question is why do so many people upvote an advertisement like this?
jejones3141 10y ago
Heck, I clicked thinking maybe "Nylas Mail" was the name of some political prisoner.
- artursapek 10y ago
  hahahaha

cwyers 10y ago

Yeah. You'd think that Nylas would want an announcement like this to reach new users; why not throw a paragraph up front explaining what they are?

artursapek 10y ago
And then they A/B test button colors and wonder why their user base isn't growing fast enough, lol.

macinjosh 10y ago

I had the exact same experience. I see this sort of issue commonly. Surprising companies don't just link you back to their homepage when they promote their product with a blog. Seems like an obvious thing to do.

dorian-graph 10y ago
It's incredibly common to not have a link to their homepage—I have no idea why.
- geekamongus 10y ago
  Some SEO probably decided it was better not to have a blog link back to the home page, and that it was OK for user experience to be sacrificed.
  - schnable 10y ago
    I think it's usually due to limitations/default settings of blog software, which is usually not tightly integrated with the corporate site.
- ryanSrich 10y ago
  It's a medium blog. They don't allow you to add external links anywhere outside of a post. I suppose you could create a new post, add links in that post, and then add that link to the nav of the blog.
  - wodenokoto 10y ago
    Yes they do. There is a link to the download/purchase page in the header of the blog. And even if this was impossible, they could make their name in the body of the blog post a link to their website.
    - ryanSrich 10y ago
      Right. I think it's limited to one external link (could be wrong). Makes sense they'd include the download link over the homepage link no?
      - nebulous1 10y ago
        You are correct: https://help.medium.com/hc/en-us/articles/231510068-External-links-in-publication-navigation https://help.medium.com/hc/en-us/articles/231510068-External... Don't use medium for this purpose then, would be my answer. I also had an issue getting to the homepage. Obviously I managed to get there, but I almost didn't bother.
mo17i 10y ago
I've just experienced this issue today with Instagram, and I entered their support page, and there was nowhere to get to the homepage.

sachinag 10y ago

Good call - we updated the blog post with a link to https://nylas.com https://nylas.com at the beginning. (Oh, Medium, you can be so fickle.) (I work at Nylas.)

YPCrumble 10y ago

The real question is why do so many people upvote an advertisement like this?

jejones3141 10y ago

Heck, I clicked thinking maybe "Nylas Mail" was the name of some political prisoner.

artursapek 10y ago
hahahaha