This makes me miss Steve Jobs, a lot. So much of what he says seemed dead on about the struggles Segway faced. For all his faults, I think he had a great sense

This makes me miss Steve Jobs, a lot. So much of what he says seemed dead on about the struggles Segway faced. For all his faults, I think he had a great sense about what consumers wanted and loved about a product, as well as what would frustrate them or turn them off, and I think it's been one of Apple's struggles since he passed.