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The balanced scorecard provides a way to manage non-financial measures of performance, and incentivize long-run measures. https://en.wikipedia.org/wiki/Balance
by aaronchall 10y ago
The balanced scorecard provides a way to manage non-financial measures of performance, and incentivize long-run measures.
https://en.wikipedia.org/wiki/Balanced_scorecard https://en.wikipedia.org/wiki/Balanced_scorecard
If you measure the result of independent inspections and auditors on the executives' scorecard, don't be surprised if you get a financially healthier long run management of the firm.
I think at some point Taleb was learning the math and theory behind statistics, and then decided it was time to stop learning.
- badsock 10y agoThat seems better than judging performance based on a single metric, but still wide open to gaming. In my experience, it's better to use your full range of objective and subjective facilities to select a good manager, and then trusting them until it's time to re-evaluate (using the same means but now with more evidence of their performance). An organization that runs on extrinsic motivations can only ever be mediocre at best (and often worse), and there's very little that kills intrinsic motivation more than putting people into systems designed reduce a human's potential to a number (or several numbers in the case of your balanced scorecard).