In case Rachel's reading this: I've missed her posts. I'm getting out of the troubleshooting part of the industry because it sucks (or rather, it's not where I

In case Rachel's reading this: I've missed her posts. I'm getting out of the troubleshooting part of the industry because it sucks (or rather, it's not where I want to put my energy anymore), but her stuff has always been a real treat to read and a reminder that no matter what's in front of me, someone's probably got a much tougher problem in front of them.