Right, but to bring it back to the article, how is that a complaint against eg Seamless? All those restaurants in nyc delivered 10 years ago (well, Seamless wa

Right, but to bring it back to the article, how is that a complaint against eg Seamless? All those restaurants in nyc delivered 10 years ago (well, Seamless was there then too) but you just called, dealt with the terrible English of whomever answered the phone at your various local ethnic food places, and played a bit of food bingo. The value of Seamless is discovery, ie not having to troll through the phone book, and an easier ability to order w/o language issues. And Uber is a taxi that comes. You just have to have experienced SF -- admittedly run by idiots playing city, badly -- pre Uber to understand why people love it. I mean, it's fair to criticize how Uber treats drivers, and I try to have cash to tip, but it's not exactly like taxi drivers were being treated particularly well before Uber. And they treated their customers like absolute shit.