While this is embarrassing for my client, they're only using the software as a service. So I'm more worried that my client may inform the service company, which

While this is embarrassing for my client, they're only using the software as a service. So I'm more worried that my client may inform the service company, which is even more embarrassing for that organization. I know my client won't be upset, after all they're having me make their new CMS, but the software as a service company might not be so kind.