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I just registered there to take a look at the activation email that gets sent. It looks like the link is wrapped to two lines - Gmail handles those kinds of lin
by icey 16y ago
I just registered there to take a look at the activation email that gets sent. It looks like the link is wrapped to two lines - Gmail handles those kinds of links correctly, but some mail clients don't.
Do you have a way to shorten that link up some?
(I know you can copy & paste the link, but my experience has been that users will try clicking the link and if that doesn't work they give up.)
- sendos 16y agoDo you have a way to shorten that link up some? I'm using Joomla, so I don't have much control over the content of the activation emails. I could go and probe to see which part of the code sends these emails and change it to something shorter. Or maybe, I'll see if I can stop requiring activation altogether. Maybe this will open me up to spambots, but for now, since I'm just getting started, I think I should remove all barriers to adoption.
- icey 16y agoIf I were in your shoes, I would leave the activation the way it is now. Then I'd pick a few people who registered and never activated and send them a personal email asking if they had difficulties activating their account or if they decided they weren't interested in the system. If you decide to do this, be cautious in your phrasing or you may not get a response. You may get some good feedback from doing it though - and then you'll be able to make a fact-based decision instead of a bunch of guessing.
- one010101 16y agoI agree 100%. Take it as it comes. Good luck, my friend!