This TEDx talk by Heather van Dyck [0] will explain how they rebuilt the VA benefits sites to reduce the processing time from an average of 150+ days and over 1

This TEDx talk by Heather van Dyck [0] will explain how they rebuilt the VA benefits sites to reduce the processing time from an average of 150+ days and over 1000 different website pages to a single site that could process claims in a few days. [0] - https://www.ted.com/talks/haley_van_dyck_how_a_start_up_in_the_white_house_is_changing_business_as_usual/transcript?language=en https://www.ted.com/talks/haley_van_dyck_how_a_start_up_in_t...