I'm about as anti-trump as they get my friend. The notion that the world deserves better than having native tech support however is something I disagree with. W

I'm about as anti-trump as they get my friend. The notion that the world deserves better than having native tech support however is something I disagree with. When you are frustrated to the point of putting up with sitting on hold to get help, the last thing you want to be confronted with is an understanding barrier. Between accents and regional colloquialisms this is a likely reality of foreign tech support. Also, your assumption is wrong. 95%+ of Americans speak English while only 12.5% of Indians speak it. Even with India's much larger population that still amounts to roughly a 3rd as many compared to the U.S. There is also a knock-on effect. When only 12% of the population speak a language they tend to avoid using it as a primary conversational language and thus only get practice in professional settings which lowers their fluency in it. Add to that all of the regional oddities and its quite different from American English. Consider for example phrases like "Kindly do the needful" or "out of station". Phrases they say daily that are completely foreign to American ears. When you next have a chance compare someone in the Philippines (92% english) speaking English vs someone from anywhere in India speaking English and it'll become very apparent to you that the percentage of the population that speaks the language makes a huge difference in the intelligibility of said speaker.