I'm not at all surprised that their troubleshooting steps have different instructions for people using different operating systems. That seems like a perfectly

I'm not at all surprised that their troubleshooting steps have different instructions for people using different operating systems. That seems like a perfectly reasonable thing to do. http://earth.google.com/support/bin/answer.py?answer=20717 http://earth.google.com/support/bin/answer.py?answer=20717