3 ms·

I'm not sure the openness of Android is important to customers.

• davidw 16y ago
  Maybe not "consumer" type customers, but it may well be to more sophisticated customers such as businesses, who want to have more control, not be locked in, want to be able to do their own integrated systems, etc...
  • slantyyz 16y ago
    Not sure I agree with that. The problem with Windows Mobile was that there was no vertical integration. Who do I call when I have a problem? The phone manufacturer? The OS supplier? Blackberry has been very successful in the business world because they control the hardware and the OS. If there's a problem (and you can't tell if it's hardware or software related), you resolve it through one company.
    • davidw 16y ago
      If BB is an example of the "benefits" of a closed system, I'll take Android any day of the week. It completely blows BB out of the water.
    • slantyyz 16y ago
      "It completely blows BB out of the water." Like I said, that's not necessarily the point. From an IT manager's perspective, vendor support is just as important, if not more important than a product's features. When a company owns the OS and the hardware, there is no buck passing for blame. It all goes to one vendor.
• CapitalistCartr 16y ago
  Openness isn't a desirable quality to most people, outside of the geek circle. It's the results, a richer environment of products and features, better support, customization, and speed of implementation that appeal to people.