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Totally agree with you that it makes a lot of sense for this kind of startup to focus on one country/region first. I do wish that startups would at least mentio

by lena 16y ago

Totally agree with you that it makes a lot of sense for this kind of startup to focus on one country/region first. I do wish that startups would at least mention somewhere that they are aware of this. Something like "Sorry, US only for now" in the HN message, or a "I'm not in the US!" link on the frontpage with a message for international users, even if that message is simply that the company will focus on US customers only.

iamcalledrob 16y ago
Exactly – non-us folk (me) feel like you just don't care about their existence when you just ask for a zip code, or US phone number etc. Bigger companies have pulled this off so many times, restricting their customers to the US for seemingly no reason, that we get irked by it now. If there was a message saying how it's super complicated to send seeds abroad, then we'd understand and all would be well.
- erikpukinskis 16y ago
  Thanks for speaking up! The other posters are right that it's basically a time issue. I struggled with whether to even release at first in the entire U.S. or just San Diego. I do care about non-us folk. One of the main reasons why I built the software the way I did (using weather data to calculate planting dates) is that I can theoretically extend the site to anywhere that I can get weather data for.
miri 16y ago
If that "I'm not in the US" button can lead to a page with general planting recommendations for people abroad, it'd be a very nice touch! Maybe a list of tools that are useful, or a link to services that may help, if you're feeling extra kind.
- profgubler 16y ago
  The question you need to ask yourself as a startup is how much time I should spend to not make money. I am sorry, if I already can't ship to you, why do I want to add all these resources for you when I will never receive money from you. Yes if you move to the US the owner might eventually make money, but that amount of time spent on such a low conversion rate is hard for a startup to justify. I think a message of US only would be sufficient for any startup.
- mixmax 16y ago
  Or even better "Enter your e-mail address here and we will notify you when our service becomes available in your country"
erikpukinskis 16y ago
Yeah, sorry about that. I'll add a message to the site and in the future be more sensitive about this. I didn't think about it enough, and I'm disappointed that I didn't even do the minimum amount of acknowledgement that there is a world outside the U.S. My other post below explains things a little, but support for other countries is definitely planned.

by lena 16y ago

iamcalledrob 16y ago

Exactly – non-us folk (me) feel like you just don't care about their existence when you just ask for a zip code, or US phone number etc. Bigger companies have pulled this off so many times, restricting their customers to the US for seemingly no reason, that we get irked by it now. If there was a message saying how it's super complicated to send seeds abroad, then we'd understand and all would be well.

erikpukinskis 16y ago
Thanks for speaking up! The other posters are right that it's basically a time issue. I struggled with whether to even release at first in the entire U.S. or just San Diego. I do care about non-us folk. One of the main reasons why I built the software the way I did (using weather data to calculate planting dates) is that I can theoretically extend the site to anywhere that I can get weather data for.

miri 16y ago

If that "I'm not in the US" button can lead to a page with general planting recommendations for people abroad, it'd be a very nice touch! Maybe a list of tools that are useful, or a link to services that may help, if you're feeling extra kind.

profgubler 16y ago
The question you need to ask yourself as a startup is how much time I should spend to not make money. I am sorry, if I already can't ship to you, why do I want to add all these resources for you when I will never receive money from you. Yes if you move to the US the owner might eventually make money, but that amount of time spent on such a low conversion rate is hard for a startup to justify. I think a message of US only would be sufficient for any startup.
mixmax 16y ago
Or even better "Enter your e-mail address here and we will notify you when our service becomes available in your country"

erikpukinskis 16y ago

Yeah, sorry about that. I'll add a message to the site and in the future be more sensitive about this. I didn't think about it enough, and I'm disappointed that I didn't even do the minimum amount of acknowledgement that there is a world outside the U.S. My other post below explains things a little, but support for other countries is definitely planned.