Actually it was that way. Once the language was known the flag was set. We laughed (and argued) at the implications. The few Italians working in that tech part

Actually it was that way. Once the language was known the flag was set. We laughed (and argued) at the implications. The few Italians working in that tech part of the company would scream loudly. It was more of a problem with acquisition direct mail and billing statements. Messaging on the outside of the envelope was often simply guess work as to the language.