I don't use my Swissgear backpack anymore [1], but I actually did wear mine out and sent them a friendly email and they sent me a brand new one, free of charge,

I don't use my Swissgear backpack anymore [1], but I actually did wear mine out and sent them a friendly email and they sent me a brand new one, free of charge, and I got to keep the old one, too. Customer. for. life. I currently use a GORUCK GR1 and it is bombproof. It is my work and play backpack. I drag it through literally mud and over rocks on weekend climbs/hikes/trail runs, wash and dry it in front of a fan in time for the work week. But I do wish it had more affordable organizational options. 1. Because I often have to climb through tight places for work, and the Swissgear was pretty bulky and didn't compress well.