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Yeah, that's a Comcast-level move, though to be fair, I tried to unsubscribe from The Economist a few years back and it was a nightmare as well [1], so maybe it
by bduerst 10y ago
Yeah, that's a Comcast-level move, though to be fair, I tried to unsubscribe from The Economist a few years back and it was a nightmare as well [1], so maybe it's just that the news media industry puts all it's eggs in a different basket when it comes to UX.
[1] http://www.economist.com/help/manageprintsubscription#cancelsub http://www.economist.com/help/manageprintsubscription#cancel...
- caconym_ 10y agoI tell you what, it sure made me wary of signing up for any more news media subscriptions, now or in the future. It seems almost hypocritical to complain about how people don't want to pay for quality news and then treat them like crap when they do (not that I'm ascribing this to any one person or organization).
- tajen 10y agoDon't sign up for Adobe either then: They've had massively huge CC leaks (shows a lack of care for security) and their unsubscription page has been broken for years.
- lorenzhs 10y agoHuh. I had a trial subscription, found I don't have the time for a daily newspaper plus the Economist, and shot them an email that I wanted to cancel. Received a confirmation the next day.