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Cognitive dissonance, it abounds. Trello, amazing because of it's small size and limited, elegant feature set. Atlassian, awful because they won't implement ev
by wwalser 10y ago
Cognitive dissonance, it abounds.
Trello, amazing because of it's small size and limited, elegant feature set. Atlassian, awful because they won't implement everything that their customers ask for. Oh and the only feature that you've pointed out that's missing, 2fa, it's not missing. It's been in place for literally years.
The open issue tracker that Atlassian maintains is there so that you can see things that they've said no to. You can actually dig in and find out if someone else has asked for a feature that you want. You can see, completely transparently, whether or not they might implement it. The things that Trello has been asked to build but has quietly and privately said no to? No where to be found (and reasonably so given comments like this one).
Using a companies transparency against them is gross. It shows a lack of empathy for the people who build these systems, the trade offs that they have to make and the responsible decisions they make to not implement every single feature request. JIRA is enterprise software, it's incredibly extensible and configurable. The fact that some people configure it poorly isn't entirely their fault (though sane defaults can solve for some of this problem). Trello is for small teams. It's compact and simple in ways that JIRA was never intended to be. The $425MM? That means Atlassian understands that Trello has captured a part of they didn't.