3 ms·Concierge is the software that they use to keep track of support appointments, not an individual person.by matasar 17y agoConcierge is the software that they use to keep track of support appointments, not an individual person.ryandvm 17y agoAh. Don't I feel foolish.Detrus 17y agoIt's a complicated word, Apple should know better. Using Apple should be easy.gaius 17y agoIt's actually shorter than "receptionist" :-P