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As an addition: today Adobe sent me email that they are going to increase price (2x) and there is no way to cancel subscription.

• grzm 10y ago
  No way to cancel? Can you stop payment?
  • EugeneOZ 10y ago
    No, user can't remove/change card data or cancel subscription. And when I contact their support, they don't do nothing. They promise "we will cancel soon" but nothing happens.
    • grzm 10y ago
      I meant contact the credit card company to prevent paying further charges from Adobe.
      • EugeneOZ 10y ago
        Will try.. Sounds unusual to me. But maybe it's usual practice.
        • grzm 10y ago
          I don't know how common it is. But if Adobe is raising prices outside of your agreement and not allowing you to cancel, I think it's worth a try.
    • sirn 10y ago
      I'm also in the same position. I got an email few days ago that they're going to increase the price (25% in my case) but since my 1 year subscription end this month, I proceed to contact support to cancel. (Because apparently in some country, it's not possible to cancel via the web interface for some unknown reason.) Support promise the subscription will be cancelled and I will receive confirmation email within 2-3 hours. Now, a day has passed and still not even a single email from Adobe. I choose to have support transcript sent to my email though, just in case it wasn't cancelled.
    • Oletros 10y ago
      I have very visible options to cancel the plans and to change the payment options. In fact I changed them when my old card was cancelled
• Oletros 10y ago
  I have a subscription in Spain, I have not received that email and our laws say that if there is a unilateral change of conditions, they should be told with a month in advnace and the consumer can cancel if he doesn't agree
  • EugeneOZ 10y ago
    Price rise is declared for limited set of countries. Also, "Cancel" button is not hidden not for all users.