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What is your "insurance" for hosting? I'm not aware of any SLAs that actually pay out anything near equal value to an outage they caused. If you're paying a h
by brk 17y ago
What is your "insurance" for hosting? I'm not aware of any SLAs that actually pay out anything near equal value to an outage they caused. If you're paying a hosting provider $500/mo for a sever that you generate an average of $1000/hr in web sales from and they have a 3 hour outage, you'll get an SLA credit for a couple of bucks applied to your next months service.
The Internet is filled with news about hosting provider provided backups being unusable for a number of reasons at inopportune times.
You should have a backup copy of your code/databases in your control, on a machine that is completely independent from whatever you are doing your production hosting on. You should have done a "warm metal" install and test of that code another server to be sure that you can recover operations in a reasonable amount of time (whatever is appropriate for your case).
For your scale (based on your posts here, my assumption: Single developer, or developer with a couple of contractors; production site; 1-5K visits per month; non time-sensitive/mission-critical service.) you probably don't need high-availability auto-failover. But, you SHOULD have your DNS hosted separate from your hosting provider, you SHOULD have low TTL's, you SHOULD have a backup server in a warm state at some other provider, and you SHOULD know how to at least do a basic DNS update to redirect traffic over to a backup site that either runs the service or puts up a basic, friendly "OOPS, BRB" page.
I've often thought of a startup that would basically human-automate these things for guys like you. You still wouldn't be 100% self-sufficient, but you would be able to outsource SOME of your entire reliance on 1 provider. You'd then have to have 2 tiers of total failure (your provider, and this service) to encounter complete down time.