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In some cases where the product was received damaged can't be resold a good dropshipping company should just take the hit without a return. Depending on the sh
by robryan 10y ago
In some cases where the product was received damaged can't be resold a good dropshipping company should just take the hit without a return.
Depending on the shipping company in use, there may be local returns addresses in some countries that will get on forwarded, or it may be worth it for you to set something up.
Assuming you are upfront about the product coming from China I don't think it is too bad to get them to send back there, obviously in some cases a customer won't be happy and you would offer to cover the return on a case by case basis.