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> Fukoku Mutual will use the AI to gather the information needed for policyholders' payouts - by reading medical certificates, and data on surgeries or hospital
by wapz 10y ago
> Fukoku Mutual will use the AI to gather the information needed for policyholders' payouts - by reading medical certificates, and data on surgeries or hospital stays
With that statement I definitely agree with you. If they said they were replacing something like 20% of their call-center staff I would think it's a reasonable thing to do (AI voice recognition and comprehension these days is amazing), but not for important documents like surgery data.
- semi-extrinsic 10y agoThis sounds very much like a glorified OCR+language parsing application. AI? I don't think so. True story: we sent a call out for ~10 summer interns this year, and got a big response, like over a thousand applicants total. My colleague, rather than spend two weeks sifting through their emailed-in grade transcripts and computing average grade (which we use as a first-stage coarse filter) spent one day writing a Python script that OCRs all the PDFs, extracts the grades, sums up and then gives us a shortlist of the best candidates.
- manmal 10y agoTo me it reads as if Watson will make decisions (or rather, propose them) about whether a damage case is accepted or not.