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ASK: Paypal alternatives?
working with paypal and have a customer who submitted a stolen credit card. i reported it to paypal who does not seem to care because the guy keeps placing orders via paypal. i have done my own investigation and called the original card owner who did not even know this was happening and has yet to be alerted by paypal! the person keeps placing orders via paypal, using the same card but changing his name and info. the money goes into and then pulled out of my account yet i am still being charged the fees. at one point paypal insinuated that i was somehow involved! but if this were an instore customer once swiped through a credit card machine it would be spit out and denied. i know it is the same person because my web site guru traced teh same Ip. what can i use instead as my only alternative is to close the paypal account. i have been in business for 20 years and with paypal for as long as they had been in business. i guess they dont care. what else to use?
- bugmenot 17y agoI switched from PayPal to iTransact about three years ago, and it has worked out much better. You get more personal service, too. http://www.itransact.com/marketing/referral/S33oOO http://www.itransact.com/marketing/referral/S33oOO
- clammer 17y agoAmazon payments and google checkout. Google might have the worst customer service around, but their payment system should denie these charges.
- adora 17y agoLook into Braintree (http://www.braintreepaymentsolutions.com/ http://www.braintreepaymentsolutions.com/) They are known to have the best customer service and can deal with these types of issues better than the other solutions. However, it is slightly harder to set up an account with them as you have to meet certain requirements before starting an account (and literally talk with a representative). For example, new businesses with no credit history probably will find it very hard to get an account with them. That said, all these precautions probably lead to reduced risk and higher quality clients on average.
- gaks 17y agotry moneybookers
- duskwuff 17y agoYou mean the one which doesn't allow US-based accounts to receive payments?
- rradu 17y agohttp://WePay.com http://WePay.com - A YC-funded company, best for group payments