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The headline makes it sound like Steve Jobs is being rude to Apple customers, but actually from the article, it seems like he's just curtly informing them of wh
by swombat 17y ago
The headline makes it sound like Steve Jobs is being rude to Apple customers, but actually from the article, it seems like he's just curtly informing them of why the iPad price is 15 euros higher in Germany than in other european countries.
- mbateman 17y agoSorry, I didn't mean to imply that he was being rude, I just paraphrased him. I liked that he's frank about redirecting any potential criticism from Apple to the German government, where it belongs. I don't know that I've ever seen a CEO do this, directly to customers, without pulling any punches.
- NathanKP 17y agoJobs is quoted as saying: Please educate yourself. That seems rude to me. He might be responding to an equally rude complaint that was sent to him, but it still seems like bad PR to me.
- borism 17y agobesides, meddling in politics of foreign state... not very smart thing to do for a CEO
- cmelbye 17y agoTelling people why a product is more expensive (or, seems more expensive) is not "meddling in politics". He either tells them the reason, or he ignores the email. I'd prefer the former, personally.
- borism 17y ago"Blame your government" - that's not meddling in foreign politics? Some Apple apologists need to get out of Reality Distortion Field.
- gaius 17y agoHow would you say it? If Apple equalized the price in Germany then they would actually be selling in Germany for less than the rest of the EU... They don't see a pfennig of that tax.
- jarek 17y agoYou mean they don't see a cent of that tax :)
- hugh3 17y agoNo, if he'd said "Blame the government and make sure you vote for the SDP in the next election" then that might be meddling in foreign politics.
- gms 17y agoI am loving his curt responses. Too many people on the internet are quick to complain without prior thought or research; nice to see them being put in their place.
- katovatzschyn 17y agoIt is the programmer still remains in him reminding people to "RTFM."
- defenestrator 17y agoIt's something I can get behind completely. People shouldn't be coddled like they're children, but if they act like one then being treated like one in return is the least one can do. =)
- NathanKP 17y agoI see your point, and understand that it can be irritating to have constant criticism from a bunch of bloggers who probably need to do more research, yet it still isn't good for public relations to have such curt, almost rude responses. It doesn't make Apple look any better.
- deleted 17y ago[deleted]