I would also like to add comparisons: Swedbank uses Nuance's Nina, its available at swedbank.se under customer service. SEB uses IPSoft's Amelia, which is ava

I would also like to add comparisons: Swedbank uses Nuance's Nina, its available at swedbank.se under customer service. SEB uses IPSoft's Amelia, which is available here: http://seb.se/kundservice/kundservice-privat/chatta-med-oss http://seb.se/kundservice/kundservice-privat/chatta-med-oss Those are Swedish though. Nuance also have an english version Nina for Coca Cola, but that one have very few answers... http://www.coca-colacompany.com/contact-us http://www.coca-colacompany.com/contact-us