Fred Rosen was the former executive at Ticketmaster who came up with the idea to give the venues a cut of the service fee: http://www.nytimes.com/2011/06/12/bu

Fred Rosen was the former executive at Ticketmaster who came up with the idea to give the venues a cut of the service fee: http://www.nytimes.com/2011/06/12/business/12tickets.html http://www.nytimes.com/2011/06/12/business/12tickets.html Whether that cut is "most of the fee" or 50/50 or a smaller percentage like 20% is unspecified. We'd probably need an ex-employee from one of those venues familiar with a Ticketmaster contract to disclose that figure.