4 ms·

To be fair, it's 100x better than the old days of waiting in 6-8 hour lines to guarantee a ticket to popular events.

by jarjoura 10y ago

jbverschoor 10y ago
Have you ever tried to get a ticket for something popular with TM?
- jandrese 10y ago
  At least there is no wait, the website just stops responding for 5 minutes then comes back with "all tickets sold (to scalpers)".
- csydas 10y ago
  To elaborate for the above commenter, ticket master sales for popular events often sell out within seconds of the sale starting as a swarm of bots attacks the site and buy up available tickets. It usually takes just a few minutes for ticket sales to go up on Craigslist or eBay. Users see just a blank page or ticket masters internal loading errors while scalping bots buy up tickets. I remember trying to get tickets for my younger cousin to The International and I didn't evn have a chance. Even worse was neither Valve nor ticket master at the time has announced they weren't allowing ticket transfers so trying for tickets from those lucky enough to get some was useless as well. My uncle unfortunately was out $400some on eBay as a result; the guy I found on Craigslist was luckily way more understanding and when he was unable to initiate the transfer after a cash in hand meetup, he gladly offered to stay in contact until he could sort the issue on his side and transfer. It's honestly a mess and it leaves a lot to be desired for most users. I get that ultimately they can't satisfy all customers because we all want the same scarce product, but it's very hard to shake the feeling that botting and ticket scalpers get too many of the tickets, a
  - gpvos 10y ago
    So, if all tickets go to scalpers and no-one (including presumably the scalpers) can transfer a ticket, it must be that the venues remained empty. How is this a sustainable business for anyone?
    - jbverschoor 10y ago
      You can simply sell the tickets. Sometimes people were scammed by buying doubly sold e-tickets. ticketswap.com solves this problem in coop with also ticketmaster if I'm not mistaken
  - kingosticks 10y ago
    It's a great deal for TM and the like, they get paid 3 times! 1. Scalper pays fee when buying ticket. 2. Scalper pays fee when selling ticket on TM's reselling platform (stubhub?) 3. Concert goer pays fee when buying ticket from reseller platform. In the UK there's been some investigation into this business practice (select committee) but I doubt anything will come of it.
- spelunker 10y ago
  Every year TM knows the Great American Beer Festival is going to be crazy popular and sell out within 10 minutes, and every year it's still a mess. I mean I get it's a hard problem and a large crowd like that can't be easy, but if anyone can do it, Ticketmaster should be able to.
x0x0 10y ago
In the sense you can not get tickets from the convenience of your couch!

To be fair, it's 100x better than the old days of waiting in 6-8 hour lines to guarantee a ticket to popular events.

jbverschoor 10y ago

Have you ever tried to get a ticket for something popular with TM?

jandrese 10y ago
At least there is no wait, the website just stops responding for 5 minutes then comes back with "all tickets sold (to scalpers)".
csydas 10y ago
To elaborate for the above commenter, ticket master sales for popular events often sell out within seconds of the sale starting as a swarm of bots attacks the site and buy up available tickets. It usually takes just a few minutes for ticket sales to go up on Craigslist or eBay. Users see just a blank page or ticket masters internal loading errors while scalping bots buy up tickets. I remember trying to get tickets for my younger cousin to The International and I didn't evn have a chance. Even worse was neither Valve nor ticket master at the time has announced they weren't allowing ticket transfers so trying for tickets from those lucky enough to get some was useless as well. My uncle unfortunately was out $400some on eBay as a result; the guy I found on Craigslist was luckily way more understanding and when he was unable to initiate the transfer after a cash in hand meetup, he gladly offered to stay in contact until he could sort the issue on his side and transfer. It's honestly a mess and it leaves a lot to be desired for most users. I get that ultimately they can't satisfy all customers because we all want the same scarce product, but it's very hard to shake the feeling that botting and ticket scalpers get too many of the tickets, a
- gpvos 10y ago
  So, if all tickets go to scalpers and no-one (including presumably the scalpers) can transfer a ticket, it must be that the venues remained empty. How is this a sustainable business for anyone?
  - jbverschoor 10y ago
    You can simply sell the tickets. Sometimes people were scammed by buying doubly sold e-tickets. ticketswap.com solves this problem in coop with also ticketmaster if I'm not mistaken
- kingosticks 10y ago
  It's a great deal for TM and the like, they get paid 3 times! 1. Scalper pays fee when buying ticket. 2. Scalper pays fee when selling ticket on TM's reselling platform (stubhub?) 3. Concert goer pays fee when buying ticket from reseller platform. In the UK there's been some investigation into this business practice (select committee) but I doubt anything will come of it.
spelunker 10y ago
Every year TM knows the Great American Beer Festival is going to be crazy popular and sell out within 10 minutes, and every year it's still a mess. I mean I get it's a hard problem and a large crowd like that can't be easy, but if anyone can do it, Ticketmaster should be able to.

x0x0 10y ago

In the sense you can not get tickets from the convenience of your couch!