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The biggest challenge you're going to face is that the state of the art in NLP is not sufficient for chatbots to conduct a prolonged conversation that is either
by vonnik 10y ago
The biggest challenge you're going to face is that the state of the art in NLP is not sufficient for chatbots to conduct a prolonged conversation that is either useful or interesting. This will lead to disappointment on the part of your users, who have probably been exposed to the hype or expected a human. The more modest approach of mapping a Web UX to a sequential chat leaves users at best indifferent, and at worst annoyed.