> complaints about any kind of change and positive feedback about shiny-looking features that demo well "The internet" wanted a better cheese-grater Mac Pro, A

> complaints about any kind of change and positive feedback about shiny-looking features that demo well "The internet" wanted a better cheese-grater Mac Pro, Apple delivered a shiny, un-upgradable computer. "The internet" wanted incremental Mac upgrades, Apple added the gimmicky TouchBar to the one Mac model that was still popular. 3D touch, Mavericks' Finder tags, Siri on the Mac, using the watch to unlock your laptop... I feel that Apple's updates are 90% gimmick and 10% substance at this point. I agree that Apple needs to find a new Steve Jobs, but in the meantime, asking customers for feedback doesn't look like it could make matters worse.