The cost doesn't appear to be the actual problem. It's more a case of "adding insult to injury". The problem is basically one of jumping through hoops - but t

The cost doesn't appear to be the actual problem. It's more a case of "adding insult to injury". The problem is basically one of jumping through hoops - but the hoops are poorly defined, poorly maintained, constantly moving and often nonsensical. Having to pay for the privilege is just the icing on the cake.