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Slightly offtopic: I'm very interested in trying Snipcart, again. Back when we had to decide between Snipcart and Shopify's SDK for a static site, Snipcart's la

Slightly offtopic: I'm very interested in trying Snipcart, again. Back when we had to decide between Snipcart and Shopify's SDK for a static site, Snipcart's lack of product management was a dealbreaker. Shopify's administration interface, in contrast, is fantastic. However there are some issues which Shopify doesn't intend to fix at all, like their handling of EU vat calculation or the fact that refunds aren't enough to get Shopify's transaction fee back (like it is the case for Paypal, Stripe and others) - with Shopify you have to cancel the order, which in my opinion, is a misleading order status. A refunded/exchanged order is not a canceled order.

schappim 10y ago
Shopify's biggest issue is the fact that you can't edit the line items for an order, or the billing information. This is a monumental flaw, which has been round since day 1. To get round this Shopify's sale people recommend hacks like 3rd party app that delete the original order and create a new order. This actually has a whole heap of unintended consequences. I'd say this is the biggest reason for us looking for an alternative. The best ecommerce backend I've seen is Neto.com.au however their performance (front end site latency) is shockingly terrible.
maxlaboisson 10y ago
While products and variants are still defined on-site (unless you’re using a CMS plugin), we—Snipcart—did ship out-of-the-box inventory management in the dashboard a few months ago. Keep us in the loop about that feature next time you try out the product. Feedback always goes a long way for us!
- thirdsun 10y ago
  I know. I actually talked to you guys and you were quite helpful. Unfortunately the product management wasn't ready back then. And, frankly, inventory management alone isn't enough in our case. Our shop system is used by non-tech savvy people and they still need to be able to create products, variants, etc. in a user friendly way.

schappim 10y ago

Shopify's biggest issue is the fact that you can't edit the line items for an order, or the billing information. This is a monumental flaw, which has been round since day 1. To get round this Shopify's sale people recommend hacks like 3rd party app that delete the original order and create a new order. This actually has a whole heap of unintended consequences. I'd say this is the biggest reason for us looking for an alternative. The best ecommerce backend I've seen is Neto.com.au however their performance (front end site latency) is shockingly terrible.

maxlaboisson 10y ago

While products and variants are still defined on-site (unless you’re using a CMS plugin), we—Snipcart—did ship out-of-the-box inventory management in the dashboard a few months ago. Keep us in the loop about that feature next time you try out the product. Feedback always goes a long way for us!

thirdsun 10y ago
I know. I actually talked to you guys and you were quite helpful. Unfortunately the product management wasn't ready back then. And, frankly, inventory management alone isn't enough in our case. Our shop system is used by non-tech savvy people and they still need to be able to create products, variants, etc. in a user friendly way.