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I've had employees at the Starbucks inside Barnes & Noble get annoyed at me for only ordering a tall drip coffee, since it drives down their average transaction
by hugh3 17y ago
I've had employees at the Starbucks inside Barnes & Noble get annoyed at me for only ordering a tall drip coffee, since it drives down their average transaction size, this being the metric on which they're being judged.
I tend to respond to upselling attempts with silence and a blank stare.