The job of a project or program manager is 100% influence based. In other words, you need to employ influence skills to get people to work on your priorities. T

The job of a project or program manager is 100% influence based. In other words, you need to employ influence skills to get people to work on your priorities. There's a great book, Influencer, that spells out a procedure for determining how and when to apply a subset of skills that will help nudge your team in the best direction.