This is true, in the UK at least. Insurance is the most trailing-edge industry I've worked in... incumbent firms are full of servers under desks, proprietary bl

This is true, in the UK at least. Insurance is the most trailing-edge industry I've worked in... incumbent firms are full of servers under desks, proprietary bloatware with no APIs, spreadsheets-as-databases. In my experience tech could make large swathes of the insurance sector redundant without even needing to resort to AI. Insurance doesn't suffer the same degree of competition as other parts of the economy... it has a triple-walled garden of hefty regulation, significant capital requirements, and the chicken & egg problem that you already need to have relationships and experience in the insurance sector to do business there... or spend time and money buying them in. Even the banks white-label their insurance products from insurers.