As if Apple had never admitted a problem in the App Store or Review process? I seem to recall a number of letters and interviews in which they did exactly that

As if Apple had never admitted a problem in the App Store or Review process? I seem to recall a number of letters and interviews in which they did exactly that and quite a few policy, code and process changes at Apple to directly address issues such as review turn-around time, policy reversals, per-version ratings, only allowing reviews from actual purchasers, etc.