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Maybe I'm saying this because I've been involved in the restaurant industry for most of my life in varying capacities (cook, chef, waiter, bartender, manager, s
by Mikeb85 10y ago
Maybe I'm saying this because I've been involved in the restaurant industry for most of my life in varying capacities (cook, chef, waiter, bartender, manager, soon to be owner), but I think there will always be a certain niche for restaurants and bars staffed by humans.
Certainly fast food restaurants, probably establishments like diners, hotels, etc..., will make use of automation, but going out, talking to a human, getting drinks and food made in front of you - that whole experience isn't something you'll ever be able to get from AI and robots.
I do feel that when AI/automation truly takes over, humans will definitely be relegated to artistic/performance media. Hopefully, this means a good societal safety net/basic income, and that we can spend our time pursuing various arts and scientific research, and that society doesn't turn into the dystopia that so many are afraid of...
- godzillabrennus 10y agoAs a consumer I'd nearly always prefer a machine take care of my needs than a person or an animal. It's fun to talk with my friends, family or other diners at a restaurant, it's not usually fun to talk with the staff. At least in Chicago they usually seem miserable, incompetent, or a mix of both. It might be fun to have niche locations with humans serving people and taking orders but I imagine it'd be more like horse drawn carriages serve tourists.
- tluyben2 10y agoMaybe you visit the wrong restaurants or other parts of the US are very different than Chicago? I have had mostly excellent staff experiences in the US to such a point that I use US examples to train our restaurant staff. Also, although I would like to see far more automation, I would suppose your opinion in this particular case is rather unique? Obviously I do not know that for sure but experience says it is in my friend group.
- noobiemcfoob 10y agoI live in North Carolina and see a full spectrum of restaurant service quality. In the end, you tend to get what you pay for. Though my biases and sister tell me we're nicer and happier down here than in Chicago ^^
- thecolorblue 10y agoI think food services at any level will see automation. There may be some people still around to take care of some "customer service" like tasks, fixing missed orders or accommodating special requests, but over all the food industry has clear procedures on how jobs are to be done, and that leads to automation.