3 ms·
It still seems a bit ridiculous when it comes to games. Most games can be beaten in less than 7 days and excuses made to get a refund under such laws, especiall
by problems 10y ago
It still seems a bit ridiculous when it comes to games. Most games can be beaten in less than 7 days and excuses made to get a refund under such laws, especially with early access titles. What's a company to do in such circumstances?
It's important to keep a good balance between consumer protection and productive economy. I think the law is in the wrong here, not Valve in this case. As someone else has pointed out though, this may have been prior to Steam's refund policy being added.
- shakna 10y agoA change of mind isn't a refund. It's false or misleading advertising that is.
- problems 10y agoBut Valve's current policy clearly seems sufficient to protect against this just fine - the Australian consumer protection law takes it ridiculously far, especially for a small development shop working on a product advertised as "early access".